Services and Resources

Our Privacy Policy

Our Privacy Policy

By Hajira Hussain in Services and Resources on April 5, 2021

The Richmond Food Bank Society takes privacy and security of information very seriously. Whether you are a client, donor, community partner, or a volunteer, we treat your personal information with respect. If you choose to provide us with your identity, contact, or financial information (if you are a volunteer or a donor, for example), we will keep this information private and will not sell, trade, or rent it to any third parties. Our website and online donation service is secured with SSL encryption.

We use personal information – information linked to an identifiable individual – to run our programs and initiatives. For example, we use names to track visits to see how many times someone visits the food bank in a month, and family/relationship information in order to register households together.

In addition, aggregate data – combined information like counts and averages that cannot identify or be linked to particular individuals – may be used for reporting, research, and advocacy purposes, such as in the annual HungerCount.

We use Link2Feed software to manage the data that is collected during client registration and at subsequent food bank visits. You can find out more about Link2Feed’s security features here.

Our privacy policy is based on and complies with BC’s Personal Information Protection Act.

This web site may contain links to other websites that are independently owned and operated by other parties, and may have their own privacy policies.

For more information, please contact us at

About the author

Hajira Hussain

Hajira is the Richmond Food Bank's Executive Director.