By Hajira Hussain in RFB News on July 5, 2022
The Richmond Food Bank Society is looking to add an experienced Volunteer Coordinator to its staff team! If you enjoy working with volunteers and can help lead, support and engage them meaningfully to fulfill our work and our mission, we would love to hear from you. Come and help us build a caring community where no one goes hungry.
About the Richmond Food Bank Society
The Richmond Food Bank Society (RFBS) strives to maintain individual and community health by providing the food security and nourishment needed to sustain health and well-being. Each week our volunteer and staff team offers an array of fresh produce, dairy, meats, and other grocery items to over 1,700 individuals in 3 locations across Richmond. We also offer a Home Delivery program, a School Meal program to address hunger among students, a Garden program, and we help to connect people in need with community resources. Pre-pandemic, we also ran a Nutritious Recipe Demonstration program, Play & Learn program that connects children and caregivers with preschool and parenting programs, and Ageless Volunteerism that partners teens with seniors. (We will offer these programs again when it is safe, hopefully in the near future.)
The Richmond Food Bank is also a sharing hub providing food and supplies to community meals, shelters, and other social service agencies that serve low-income and marginalized people in our city.
Closing Date: Until filled
Start Date: As soon as possible
Terms: Full Time 35 Hours/week (M-F) 9:00am-4:00pm. Occasional weekends and evenings.
Salary: $38,000-42,000/year depending upon experience, extended health benefits after successful completion of probation period.
Reporting to the Executive Director (ED), the Volunteer Coordinator recruits, supervises and directs the activities of the volunteers of the Richmond food Bank (RFB). The Volunteer Coordinator plays a key role in communicating the vision of the organization and the part volunteers play, knowing RFB volunteers, what motivates them and how to get the best from them, developing RFB volunteers, helping them move into new roles as their needs and the needs of the organization changes and ensures the large number of tasks are completed in order to successfully deliver RFB programs.
Job Duties and Tasks:
Volunteer Operational Management
- Determines tasks to be completed, considers inventory needs for upcoming distributions
- Schedules volunteers and delegates tasks as required, assists with tasks as required
- Creates and distributes volunteer communications such as newsletters and social media
- Provides a welcoming and supportive environment to volunteers
- Resolves conflict and misunderstanding between volunteers
- Maintains volunteer records, provides required documentation
- Plans how and where to recruit and post for volunteers
- Conducts interviews
- Completes relevant reference and background checks
- Liaises with community groups to understand and deploy volunteer resources
Volunteer Orientation and Training
- Develops orientation process and materials, assesses and updates as required
- Provides or ensures all volunteers are oriented to the organization, understanding processes, staff responsibilities, building orientation
- Provides or ensures training in processes, use of equipment for specific positions.
Workplace Safety and Risk
- Ensures appropriate documentation is completed for volunteers including code of conduct and confidentiality
- Ensures all volunteers are aware of security procedures and protocols including fire drill, first aid, earthquake
- Provides individual and group recognition when warranted
- Sends birthday cards to volunteers
- Coordinates volunteer recognition and social events
Food Bank Operations
- Ensures client and volunteer requests and issues are handled
- Provides assistance to Food Bank operations such as warehouse, programs and client activities and events
- Provides tours to volunteers, community groups and donors as required
- Attends events on behalf of RFB
Additional duties as assigned
Education and Experience
- 2 – 3 years of experience in working with volunteers and/or not for profit administration.
(Or an appropriate combination of education and experience)
- Strong knowledge of MS office, Google suite and working knowledge of databases
Concrete demonstrable skills include:
- Excellent organizational, planning and problem solving skills
- Excellent communication skills, both written and oral and to a wide range of audiences
- Strong data collection and management skills
- Proven ability to interview, assess, train and develop others
- Self-motivated with a positive and professional approach to people management
- Strong interpersonal skills and ability to work effectively with diverse group of people (staff, volunteers, donors, neighbours, community groups)
- Passion and support for community service and a desire to contribute to a positive, caring and supportive environment
Please send in your résumé and cover letter in one pdf document using the subject line “Volunteer Coordinator” to:
Hajira Hussain-Executive Director
Richmond Food Bank Society
100-5800 Cedarbridge Way
Richmond BC V6X 2A7
We appreciate your interest in applying however, only those candidates receiving an interview will be contacted.