Get Help – COVID-19 response

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Get Help – COVID-19 response

Effective immediately, off-site depots, Thursday evening grocery distribution, and the Monday/Friday perishable distributions are closed until further notice as a part of our response to COVID-19. We have suspended our regular choice-based grocery distribution program.

Please note that as of Monday March 23 2020, until further notice, we will have a weekly hamper available for registered clients to pick up from #100 5800 Cedarbridge Way, Monday – Saturday 10am – 3pm.

The Richmond Food Bank is available to help Richmond residents who are experiencing financial difficulties.  We work on the honour system, without an income or means test.  The food we offer has been purchased and donated by the community to help people in need.

You can collect groceries once a week from 5800 Cedarbridge Way Unit #100.

Food hampers are standardized and are the same regardless of the time or day you come to pick up your hamper. To avoid long wait times, please avoid coming at the very beginning of distribution if you can. Please do not visit us right at 10am if you can avoid it, as it may take us some time before we can serve you, and we can only serve one client at a time in order to maintain proper physical distancing. 

To collect food you need:

  • ID for everyone in your household who needs food.  This can be a driver’s license, BCID, passport, Care Card, or Birth Certificate.
  • Proof that you live in Richmond, such as a recently dated piece of mail, letter from a community or governmental agency, or rental receipt.  You must bring your proof of address every time you pick up food
  • Your own grocery bags

When you arrive, you may need to wait to be served. In light of COVID-19, you may be asked to leave the location and come back at a different time if we cannot maintain appropriate physical distance between clients otherwise. Access to the public washroom will also be limited.

Hampers will include foods from a variety of categories, depending on availability, including:

  • protein items, such as canned fish or meats, legumes
  • pasta/rice/noodles
  • tinned/canned meals
  • tinned vegetables/fruits

If you’re curious about what Best Before and Expiry dates mean, and our policies around them, please read this post or Contact Us.